easy transaction. seems like a great group of folks to deal with
sales pitch for warranty got a little long and silly even after it was clear that we were not interested. but we understand the motivations and were not offended.
Everyone was very professional and helpful. We felt good about the purchase price.
Jason was amazing with us. We enjoyed our experience with him and are already recommending mark allen gmc to everyone we know. I have never had this pleasant of an experience anywhere else.Jonathon and Shane were also amazing. We appreciate you all. We will definitely be returning.
Shane - Thanks for your feedback. We're sorry that you're having issues with your truck, but we're committed to helping to get it repaired properly. Someone will be reaching out to you directly to offer further assistance. Thank you for your business. Sincerely - Mark Allen Buick GMC.
Our salesman Mike Webb and rest of the staff were great. It was a refreshing experience compared to other car dealerships in the area that we had been to recently while looking for a new vehicle. I saw Mark Allen's commercial and decided to give him a try, glad we did.
We took our truck in for an oil change and when my husband returned home , there were greasy hand prints footprints all over the door seats this was a free oil change due to the trucks age, but I am so disappointed that this happened in the 1st place, the Service Rep said he would make it right, but it was dirty inside afterwards We are thinking twice about going back, they are great about giving a loaner truck but, that still sticks in our mind no mat in the floor it was just a bad job this time, we've been a couple of times before with other autos and for the most part they did great, may have been a tech problem, the only think I do know is if we take it back I do not want him working on anything we own.
Thanks for your feedback, and we're sorry to hear about your
experience. We're committed to providing the best service possible,
and will use this as a learning experience. Our team will be reaching
out to you directly to address your concerns. Sincerely - Mark Allen Buick GMC
Mace and his supervisor were fantastic and made the whole truck buying experience easy. Although it was late, Troy did not rush the finance process and it was a pleasure working with him. In the past I have made multiple trips to Missouri to purchase vehicles in order to receive excellent service. How thrilling to find this dealership so close to home and still be able to get great service.
We felt that it took way too long, we arrived at 11 am and left at 4:30 pm.
A lot of that time was sitting and waiting, it wasn't Wilson's falt, it was waiting on them to fix a computer problem.
But every one was vary gracious and nice to us and we are not upset at anyone.