All of the staff at Bod Hurley have been outstanding. I was offered a loaner car while they worked on my Buick that I purchased at the same place. I have had nothing but a great experience at that location and I will recommend them to everyone I know thats looking for a new car or needs a great Mechanic shop.
After being told the Sunday Pryor by security that the dealership did not want anyone on the lot after hours so we had to walk out side the fence on the grass with my 75 year old mom. Sent email complaint and was immediately contacted buy who ended up being our salesman which did an outstanding gob! My Mom paid with a check so when we went to the business office to finish the paperwork the man was not friendly and we felt like we was just a bother I guess cause he was not making any money on us. I would use our salesmen again he was outstanding!
I was told when purchased car that I had 2 years free oil changes. NOW, am being that is was only 2 changes.I would not have purchased the car without the 2 years, because I drive so much this was a great selling point for me.
We also had our daughter come buy the same car with the same deal and she is not getting the oil changes promised either.
Over all I have been very dissatisfied with the entire process with Bob Hurley Buick/GMC. I would not recommend this dealership to anyone. I had to actually call the other dealership to get assistance because the sales manager/ finance person kept giving me the run around.
I you would like to talk in person about my experience I would be happy to tell you about it by phone. 918-948-5222.
My experience was great. I arrived at the appointed time and was out within the hour. They rotated my tires, fill all my fluids, changed my oil and checked the recall item. Very impressed with the work done.