Mark Allen Buick GMC Customer Reviews(RM)

Confirmed Service Customer

Nov 02, 2018

Always kind, listens to my concerns, and a pleasure to be around.

Alice J.

TULSA

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Confirmed Service Customer

Oct 31, 2018

good

David T.

KELLYVILLE

Business Response

Hi David, we're glad we could help!

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Confirmed Sales Customer

Oct 29, 2018

Great service and outstanding people

Barbara N.

BEECH GROVE

Business Response

Hi Barbara, thanks so much for your kind words!

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Confirmed Service Customer

Oct 29, 2018

Everything worked the way it was supposed to. I was in and out in no time.

Jerry B.

COMFORT

Business Response

It is great to hear everything was done quickly and to your satisfaction!

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Confirmed Service Customer

Oct 29, 2018

As usual Cindy & "My Tech" who always takes exceptional care of my car by noticing things I "need" to have done on my car plus things I brought it in for has score over the top again & I really appreciate them again. Thanks for highing the best.

Carolyn T.

TULSA

Business Response

Hi there, we are very happy to have provided you with such a positive experience!

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Confirmed Service Customer

Oct 28, 2018

I brought my Acadia in for a oil change, but ended up being charged for a tire rotation I didn’t need as well! I also had a $10 coupon that doesn’t appear to have been applied to my bill?

Robert N.

SAPULPA

Business Response

Hi Robert, we're sorry to hear about the miscommunication that occurred during your last visit. Please give us a call at (918) 236-6934 so that we can make this right you. Have a great day, Mark Allen Buick GMC

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Confirmed Service Customer

Oct 28, 2018

Always happy to see me and very friendly.

Jennifer M.

BIXBY

Business Response

Thanks for taking the time to let us know about your visit!

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Confirmed Service Customer

Oct 26, 2018

Have taken my Auto there for years, I would not if I was not satisfied.

Edith S.

TULSA

Business Response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Confirmed Sales Customer

Oct 26, 2018

All the employees were very professional, knowledgeable, courteous and very respectful! Very impressed that my requests were met! The employees went above and beyond to make me happy! Thank you for a painless experience!

Timothy N.

EUCHA

Business Response

We can't wait to see you again, have a great day.

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Confirmed Service Customer

Oct 25, 2018

My questions were not answered clearly. I felt slightly humiliated for even asking it. Not a good response for a service manager

Betty L.

GLENPOOL

Business Response

Hi Betty, thank you for taking the time to leave us a review. We apologize for any miscommunication that occurred during your visit and if there's anything else you'd like to share with us about your visit please don't hesitate to reach us at (918) 236-6934. Have a great day, Mark Allen Buick GMC

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Confirmed Service Customer

Oct 25, 2018

Professional, courteous, took care of me with no charge because of warranty, so I am very happy because no extra money. Tom in service dept helped me.

Annette O.

SAND SPRINGS

Business Response

We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Confirmed Service Customer

Oct 25, 2018

Prompt, said 45 min service and it was 40 min wait. Perfect!

Karen N.

TULSA

Business Response

We hope you have a great day!

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Confirmed Service Customer

Oct 25, 2018

*

Sherry S.

KELLYVILLE

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Confirmed Sales Customer

Oct 22, 2018

Taylor was our salesman. He was customer focused. He listened to my husbands needs for a truck. He was Knowledgeable and informative. We appreciated his patience and even helped us in the rain. This is the first new truck my husband has gotten for hisself in 36 years. He thinks the 2019 LOOKS really nice.

Davey F.

BRISTOW

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Confirmed Service Customer

Oct 22, 2018

They forgot the B&G they did go back an d add it after I asked them about it. Did not see any improvement in the Brightness of the LED screen in the dash between the gauges still fades out. My wife has a 2017 GMC Acadia and her led in the dash between the gauges is ten times as bright. They should be able to fix this brightness on a new 2018 Sierra. there was oil on the dash and steering wheel. They did not move the seat back to where it was.

Donald S.

KELLYVILLE