Confirmed Service Customer
Rick is always very pleasant. But, having been a Service Advisor at a Ford/Lincoln dealership, I expect to be contacted when the part comes in for a warranty repair, not be told to call back an check. Also, I sent him an email inquiring about status, and never received a reply. Why hand out business cards with a direct email address if messages are not replied to?
Daniel M.
TULSA,
OK
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Chuck, the Service Advisor that helped me, was very friendly, professional, and informative. The service office area really has a limited amount of sp...
Confirmed Service Customer
This was my second visit for my second oil change on my 2018 Sierra 3500HD Duramax. I was greeted quickly and in a friendly manner. The first change, ...
Confirmed Service Customer
I was very pleased with sales staff. Very helpful. I just wished GMC had better discounts or rebates. But I am enjoying my new truck. Thanks
Confirmed Service Customer
I made an online appointment late the previous night. My appointment ‘was for 8am and it was done by 9am.
Confirmed Service Customer
Great customer service. The service department was excellent.
